5 Signs Your Shop Is Busy, Not Profitable
A full schedule isn't the same as a profitable one. These 5 questions will start showing you where shop margin quietly leaks — the full 13-question checklist is free to download below.
Start With These Five
Do you track gross margin by bay, or just by month?
Has parts markup drifted down in the last year without anyone deciding it should?
Do your fleet contracts still make sense at today's parts and labor cost, or just at the rate you won them at?
If a tech quotes a “favor” discount, does anyone see it before it becomes a pattern?
Can you tell which service lines are actually carrying the shop, versus just staying busy?
A full schedule isn't the same as a profitable one. If growth means working more hours instead of the shop earning more per hour, the math is broken somewhere you can't see yet.
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